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I Didn't Get a Username or Password
I Didn't Get a Username or Password

What to do when you just signed up but didn't get a username or password.

Jim Lastinger avatar
Written by Jim Lastinger
Updated over a week ago

We send an email when you sign up with your username and password. However, sometimes those emails get lost in the spam/junk box.

Also, if you paid with PayPal then we will create your account with your PayPal email address, so be sure to check your inbox there.

Finally, you can try resetting your password at You'll need to enter the email address that you signed up with.

If you still have issues then feel free to reach out to our support team and we'll get you sorted out ASAP!

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